Need Assistance?

Need Assistance with your Order?

For support, please email support@stepintote.com or call +1 (205) 528-9389 (available 24/7)

To Cancel Your Order or Request a Refund

We Respect Your Privacy!

  1. Please do not call your bank as a first customer service option. It can make processing your cancellation, return, or refund much slower.
  2. Call or email us directly to request a refund or to cancel your order. We will process it immediately and send a confirmation to the address you provide.
  3. You may also call us at +1 (205) 528-9389 or email us at support@stepintote.com for cancellations, refunds, or customer service.

*Please allow up to 72 hours for refunds and cancellations to show up on your statement. We have a 100% satisfaction guarantee, and no time limit to request refunds.